How it works

From receipt to refund in four steps.

Most people who paid out of pocket for dental work in Mexico are owed money by their US insurance — they just don't know it. Here's how we get it back for you.

~3 min to start $49 one-time fee 3–6 weeks to payout
Step 01 · ~2 minutes

Upload your insurance card, the dentist's receipt, and any x-rays.

Snap a photo of both sides of your insurance card, a copy of your itemized receipt from the Mexican clinic, and any x-rays the dentist took (they strengthen the claim). Spanish receipts are fine — we translate. We also ask for your member ID and a few questions about your plan, but you can skip that and we'll pull it from the card.

No login required to estimate
Documents
PPO
aetna-card-front.jpg
2.1 MB · uploaded
RX
recibo-clinica-tijuana.pdf
Step 02 · instant

Get an instant estimate based on your specific plan.

We cross-reference your carrier, plan tier, and the procedures on your receipt against typical reimbursement rates for out-of-network dental care. You see a realistic refund range before you decide to file. No surprises, no upsell.

Free · no card required
Estimated refund Aetna PPO
$1,247
Range: $980 – $1,420
Crown × 2 (D2740)$820
Root canal (D3330)$310
Cleaning (D1110)$117
Step 03 · within 24 hours

A specialist prepares and submits your claim.

A senior claims specialist translates your receipt, maps each procedure to the correct CDT code, fills the carrier-specific ADA claim form, and submits it electronically through your insurer's provider portal. Filed within 24 hours of upload — usually the same day.

No paperwork on your end
Claim CMD-7K2P-9X4M
Filed · April 26, 2026
D2740$420.00
D2740$420.00
D3330$310.00
D1110$117.00
Submitted$1,267.00
Step 04 · 3–6 weeks

Your insurer pays you directly.

When the claim clears, your carrier issues the reimbursement check straight to your address — Credimed never touches your money. If the claim is denied, we resubmit once for free. If it's denied again, you owe nothing beyond the $49 submission fee (and we'll refund that too if your case was eligible).

Direct from insurer · check in mail
Reimbursement issued
$1,247.00
Aetna · check mailed to your address
FiledApr 26 ApprovedMay 12 MailedMay 18
Simple, one-time pricing

One fee. No commission.

Pick the plan that matches your case. You pay upfront — if your claim should be covered and isn't, we refund you 100%.

Standard

Simple claims — 1–2 procedures with a clear, itemized receipt.

$ 49 one-time

Best for cleanings, fillings, single crowns.

Choose Standard

What's included

  • Claim preparation & CDT code mapping
  • Spanish → English receipt translation
  • One free resubmission if denied
  • 100% money-back guarantee if eligible
  • Insurer pays you directly — we never touch your refund
  • Email updates at every claim status change

Premium

Ambiguous codes, contested cases, complex multi-visit treatment plans.

$ 99 one-time

Best for implants, full-mouth restorations, denied claims.

Choose Premium

Everything in Plus, plus

  • Priority handling — filed within 24 hours
  • Direct line with a senior specialist
  • Coverage analysis before submission
  • Up to 3 free resubmissions & appeal letters
  • Phone call with the insurer's claims dept. on your behalf
  • Same no-fee guarantee as Standard

Not sure which plan? Start with Plus — we'll bump you down if your case is simpler. You'll never overpay.

Frequently asked, quickly answered.

The questions we hear most often. Need more depth? See the full FAQ.

Will my insurance actually reimburse me for work done in Mexico?

Most US dental PPOs cover out-of-network care, including international providers, at a lower percentage than in-network. If your plan includes out-of-network benefits, the procedures are eligible regardless of country. We verify this against your specific plan before filing.

What if my claim is denied?

We resubmit once for free with corrections. If it's denied again and your case was eligible at intake, you get the $49 fee back. We don't charge success fees on top of the submission fee — what you pay up front is what you pay, period.

How does Credimed get paid? Do you take a cut of my refund?

No. We charge a flat $49–$99 submission fee depending on the complexity of your claim. The reimbursement check goes from your insurer directly to you. We never see, hold, or take a percentage of your refund.

Is my health information safe?

Yes. All Protected Health Information is encrypted in transit (TLS 1.3) and at rest (AES-256). We've signed Business Associate Agreements with AWS and Google Cloud — the only services that touch your data — and follow HIPAA's Privacy & Security rules. You can request deletion any time.

How long does the whole thing actually take?

Your part takes about 3 minutes. We file within 24 hours. After that, your insurer's processing time controls the timeline — typically 3–6 weeks to receive the check, occasionally faster, occasionally up to 8 weeks for complex multi-procedure claims.

Still have questions? Read the full FAQ →

HIPAA-aligned

Workflow built around HIPAA Privacy & Security rules.

End-to-end encrypted

TLS 1.3 in transit, AES-256 at rest. Never plain text.

BAAs in place

Signed with AWS & Google Cloud — our only data processors.

500+ claims filed

Across 18 carriers · paid out $640K+ to members.

Ready to claim what's yours?

Three minutes to start. $49 to file. The check goes directly to you.

Start my claim
Pay upfront. $49 refund if eligible and we can't recover.