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Contact us
We typically reply within one business day.
For patients
General support · claim help
Questions about your claim, your account, document uploads, or the status of a refund. If you're already signed in, the in-app chat reaches the same team faster.
Refund eligibility disputes
If you believe your claim was eligible and our money-back determination was wrong, email us within 30 days of the determination. See the
Service Agreement for full process.
For privacy & legal
Privacy questions · CCPA / HIPAA requests
Right to know, right to delete, right to access your PHI, or any other privacy-rights request.
Legal · counsel · subpoenas
Security · vulnerability reports
Responsible disclosure welcome. We do not yet operate a paid bug bounty.
Mailing address
Credimed, Inc.
Mailing address provided on request — please email legal@credimed.us first.
Related: Privacy Policy ·
Terms of Service ·
Cookie Policy ·
Disclosures ·
HIPAA Notice
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